Pharmacy

Pharmacy

1. Drug Inventory Tracking
  • Stock Management: Tracks inventory levels in real-time, helping to manage stock and reorder medicines.

  • Expiration Date Tracking: Monitors expiry dates for medications and generates alerts for near-expiry items.

  • Barcode Scanning: Allows for easy tracking of drugs using barcode technology to manage inventory and sales.

2. Drug Interaction and Compatibility Checking

  • Drug Interaction Alerts: Alerts pharmacists about potential harmful drug interactions when processing prescriptions.

  • Contraindication Warnings: Notifies pharmacists of contraindications based on patient conditions or drug allergies.

3. Billing 

  • Pricing Transparency: Allows for clear visibility into medication pricing and reimbursement schedules.

  • Point of Sale (POS) System: Integrated POS system for seamless sales processing and payment collection.

4. Patient Communication

  • Medication Reminders: Sends reminders to patients about taking their medications or renewing prescriptions.

  • Consultation and Messaging: Facilitates communication between pharmacists and patients for advice or follow-up consultations.

  • Telemedicine Integration: Allows for virtual consultations between pharmacists and patients if necessary.

5. Multi-Location & Multi-User Support

  • Multi-Location Support: Manages multiple pharmacy locations with synchronized inventory and patient data.

  • Role-Based Access: Different access levels for pharmacists, technicians, and administrative staff to ensure security and accountability.

6. Reporting and Analytics

  • Sales & Inventory Reports: Generates detailed reports on sales, stock levels, and turnover for better decision-making.

  • Financial Reporting: Tracks expenses, revenue, and profit margins.

  • Compliance Reporting: Provides detailed records for audits, particularly for controlled substances.

7. Mobile Access

  • Mobile App for Pharmacists: Allows pharmacists to access and manage prescriptions, inventory, and patient data on the go.

  • Mobile Patient App: Lets patients track their prescriptions, order refills, and receive medication reminders.

8. Security and Data Privacy

  • Encryption: Ensures that sensitive patient data is encrypted and securely stored.

  • Audit Trails: Tracks changes made to patient records and prescriptions for accountability and compliance.

  • User Authentication: Multi-factor authentication to ensure only authorized personnel access sensitive data.

9. Notifications

  • Overdues.

  • Expiry Stock.

10. Share WhatsApp / Email

  • Easily share: Bills are generated in the pdf format then user can easily share it and reports can also download in the format of Excel, Csv, Pdf and json formats.

11. Customer Relationship Management (CRM)

  • Customer Profiles: Maintains detailed customer profiles to help pharmacists provide personalized services.

  • Loyalty Programs: Supports programs to reward loyal customers or encourage repeat business.

  • Feedback Mechanism: Allows customers to provide feedback on service or medication, which can be used for improvement.

12. User-Friendliness

  • Intuitive Interface: Easy-to-use interface that minimizes training time and complexity for pharmacy staff.

  • Search Functionality: Quick search for drugs, prescriptions, or patient records to enhance efficiency.

13. Backup and Disaster Recovery

  • Data Backup: Ensures data is regularly backed up to prevent loss due to system failures or disasters.

  • Disaster Recovery: A robust disaster recovery plan to restore data and operations quickly in case of emergencies.

14. Customer Support

  • Technical Support: Access to helpdesk or technical support for troubleshooting.

  • Training Resources: Provides tutorials, documentation, and user manuals for staff training.

  • Chat box: For Technical Assistance.