Centralized Database: Stores all customer information in one place, including contact details, communication history, and preferences.
360-Degree View: Provides a comprehensive view of each customer, including purchase history, interactions, and past issues, to improve personalized communication.
Segmentation: Allows you to categorize customers based on demographics, behavior, or engagement level to tailor marketing efforts and sales strategies.
Lead Management: Tracks leads from initial contact through to conversion, enabling follow-ups and automated nurturing.
Sales Pipeline: Visualizes sales stages, making it easy to track the status of deals, set reminders, and predict future sales.
Task Management: Assigns tasks and reminders to sales reps to ensure timely follow-ups and prevent missed opportunities.
Sales Forecasting: Provides analytics to predict future sales based on historical data, pipeline status, and trends.
Ticketing System: Manages customer support requests by categorizing, prioritizing, and tracking tickets from resolution to closure.
Case Management: Helps resolve customer issues efficiently, assigning cases to the right team members, and tracking progress.
Knowledge Base: Provides a repository of articles, FAQs, and guides to help customers resolve common issues independently.
Customer Feedback: Tracks customer satisfaction through surveys, reviews, or feedback forms, helping to improve service quality.
Automatic Updates: Ensures that property listings are updated in real time, reducing the risk of outdated information.
Price Alerts: Provides alerts for price drops, new listings, or availability changes based on user preferences.
Property Availability: Shows up-to-date availability (sold, rented, or active status) of properties to avoid confusion.
File Storage: Centralized storage for all property-related documents (contracts, inspection reports, title deeds, etc.).
Document Sharing: Allows sharing of documents securely between agents, clients, and other stakeholders.
Compliance and Regulation: Ensures that all necessary documents comply with local real estate laws and regulations.
In-App Messaging: Allows agents and clients to communicate directly within the platform.
Appointment Scheduling: Facilitates scheduling property viewings, meetings, or follow-up calls, integrated with calendars.
Notifications: Sends automated notifications for appointments, property updates, or contract milestones.
Easily share: Reports can also download in the format of Excel, Csv, Pdf and json formats.
Mobile App: Allows tracking and management via mobile devices, ideal for warehouse staff or sales teams in the field.
Real-Time Updates: Ensures inventory data is updated in real-time even when accessed via mobile.
Market Trends: Provides insights into local real estate market trends, pricing, and demand for different property types.
Sales Performance: Tracks the performance of agents, including the number of sales, average time to sell, and commissions earned.
Property Insights: Analyzes specific properties, helping to predict investment returns or property appreciation potential.
Cloud-Based: Provides remote access, automatic updates, and scalability with no need for internal IT infrastructure.
On-Premises: Offers complete control over the system but requires internal hardware and maintenance.
Data Backup: Ensures data is regularly backed up to prevent loss due to system failures or disasters.
Disaster Recovery: A robust disaster recovery plan to restore data and operations quickly in case of emergencies.
Technical Support: Access to helpdesk or technical support for troubleshooting.
Training Resources: Provides tutorials, documentation, and user manuals for staff training.
Chat box: For Technical Assistance.